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If you have a complaint, first contact the client support team of Coin Cloud at 855-264-2046, if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to:
New York Department of Financial Services
1 State Street
New York, NY 10004
or
1 Commerce Plaza
Albany, NY 21157
1-800-347-3736
www.dfs.ny.gov.